AN EVOLVING RELATIONSHIP
The digital revolution in health care affects the basic encounter of the whole healthcare system, the doctor-patient relationship.
That is basic as one can get.
Each party brings a differing, evolving role to the encounter between the two parties.
There may somewhat of a change in the relationship, mostly due to the internet. And the patients will stand to benefit.
First of all, the patient can prepare for his doctor’s visit by researching medical facts, and conditions. In the old days, patients talked to family and friends, which they still may do, but the internet will greatly supplement their health knowledge.
The doctor may have to adjust his authoritarian role of yesteryear. The doctor is, no longer, the sole holder of medical data. And it would benefit both parties, if the doctor realized that there may be a change in the doctor-patient dynamic, and evolve voluntarily into a role of “informed guide”. After all, due to the their education, the doctor is the best judge of what information is relevant that the patient brings to the interview. Much of the medical information on the internet, after all, is often unscientific, and self-published, sometimes by laymen. Therefore, it is the doctors responsibility to help the patient research valid sources of medical information, and point to proven websites, on the internet, and be encouraging for the patient to give input into the new dynamic relationship.
The relationship of doctor-patient will always be based on trust. And, since 25% of searches done on the internet are for health-related questions, it would be counterproductive for the doctor to deny the patient the democratic role of giving input int the relationship. Not listening would undermine the basic trust, which is vital to a good doctor-patient relationship. Listening, and critically analyzing the data the patient presents would more likely lead to a good outcome. A negative attitude on the part of the physician to any information gleaned from the internet by the patient would be a big mistake.
See a great “Waiting Room Video“
MedXCom was founded in 2010 by three physicians, after a lawsuit, who wanted to improve communication between health care providers and their patients by using current technology. They and a team of sophisticated developers created a Communications System which allows health care providers and patients to securely communicate in a State-of-the-Art, cost-effective way while abiding by HIPAA standards.
A way to meet your doctor online through video chat
A great blog post and discussion of the place of technology in the Doctor-Patient relationship; make sure you read the feedback comments, to get a straight, unbiased opinion of the situation!