November 30, 2015
New tools help patients retain critical information to continue the healing process once they get home
Doctors and hospitals are beginning to provide patients with digital recordings of office visits and discharge instructions in an effort to improve communication and reduce readmission rates.

When Emily Monato went to see her neurosurgeon in October, she learned she had a potentially fatal lesion in her brain and needed surgery.

After receiving disturbing news, many patients retain little of what they were told, doctors say. But Ms. Monato was able to take advantage of an unusual new tool her physician gave her: a six-minute video from her office visit comprising a series of screen captures of her brain MRI transmitted from her doctor’s computer along with his assessment. Using an app on her iPhone, Ms. Monato watched and listened as the surgeon explored images of her brain, using his cursor to outline a walnut-size mass of vascular tissue he said needed quickly to be removed.




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