Patients React Positively to Viewing Lab Results Online, Study Finds
Most patients react positively to being able to view their clinical laboratory results online, according to a new study conducted by Kaiser Permanente and published in the Journal of Participatory Medicine, Clinical Innovation & Technology reports.
The study included 1,546 Kaiser patients who looked at the results of a lab test online at least once in the past year.
For the study, researchers examined patients’ reactions to viewing their lab results online, such as:
- Emotional responses;
- Subsequent actions; and
- The effect of preparatory conversations between doctors and patients.
The study found that patients who viewed their lab reports online felt:
- Happy; and
When patients talked with their doctor before viewing lab results online, they experienced significantly more positive feelings (Pedulli, Clinical Innovation & Technology, 10/7).
The most common activities that patients engaged in after reviewing their lab results online were:
- Discussing results with family or friends;
- Online research; and
- Making a graph of their test results over time (Gold, FierceHealthIT, 10/7).